Internal control and its impact on inventory management of the company “Distribuidora Delgado”, Santo Domingo, 2024.

Abstract

The This research focuses on the implementation of a logistics process manual with the objective of improving internal control and its impact on inventory management of the company “Distribuidora Delgado”, located in Santo Domingo. The company faces serious deficiencies in its inventory management due to the absence of a formal internal control system, which has resulted in inconsistencies in records, product losses and limited visibility over inventory levels. The study includes an exhaustive analysis of current processes, the identification of problem areas and the development of standardized procedures for the reception, storage, picking, packing and dispatch of goods. In addition, continuous staff training and the adoption of modern technologies, such as barcode systems and inventory management software, are proposed. Surveys and interviews were carried out to collect data and evaluate the current situation. The results obtained demonstrate that the lack of internal control significantly affects the precision and efficiency of inventory management. The implementation of the logistics process manual seeks to optimize operational efficiency and improve the accuracy of inventory records, establishing a solid foundation for the future growth and development of the company.